FREQUENTLY ASKED QUESTIONS
» I'm having a conference/seminar, what type of equipment am I able to hire?
» Do I get a discount the more days I hire the equipment?
» Do you deliver and set up the equipment and if so, is there a delivery charge?
» Do you have video conferencing facilities?
» What kind of audio and video quality will I receive in video conferencing?
» Do you have technicians available to help us with the set up of our equipment?
» What if the equipment breaks down during our event?
» What hours are you available?
» Do you just hire equipment or can I purchase from you?
» Are you able to install our equipment at our establishment?
» If I have some equipment breakdown are you able to come out and repair it?
» Can you upgrade our existing equipment?
» Why should I choose a security company that is an ASIAL member?
» What kind of security techniques does NCE provide?
» Where can you install audio visual equipment at?
» What supplier do your use for your security equipment?
» What is an audio custom installation?
» What is visual custom installation?
» I need more TV's for my hotel, do you sell and install?
» The in-house audio in the pub isn't working -can you repair our system?
» My cameras are not clear and some do not work what do I do?
» How do I record number plates on cars at my garage in case they don't pay?
» Can you supply and install a paging and evacuation system for our nursing home?
Q. What type of equipment am I able to hire?
A. National Conference Equipment & Security Solutions is able to supply all your conference needs from
Flip Charts to Super Bright
Data Projectors,
Projection Screens,
Laptops, &
High Resolution
Plasma Screen Televisions.
Or check out our
hire section as we have too many to mention here.
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Q. Do I get a discount the more days I hire the equipment?
A. Yes you do. After the first day we give you a pro rata discount. Rent for 4 days and the fifth day is free.
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Q. Do you deliver and set up the equipment and if so is there a delivery charge?
A. Yes we do
deliver to your venue or you may also pick up the equipment from our office if that is more convenient. We will
set up the equipment and show you how to use the equipment. A
delivery and or
set up charge may apply depending on your equipment requirements and location of delivery and installation.
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Q. Do you have video conferencing facilities?
A. National Conference Equipment & Security Solutions is located in New South Wales, Australia. We have a fully equipped
18 seat boardroom at our offices in Maryville which can be used for 1 delegate to 18. We also offer full audio visual recording of your
Video Conference on a DVD. If you’re not able to come into our offices we also have Off Site
Video Conferencing facilities available. Please call
our friendly staff on (02) 4961 2676 to discuss further.
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Q. What kind of audio and video quality will I receive in Video Conferencing?
A. As a general rule the higher the bandwidth used to connect the systems the better the audio and video quality. For this reason we use ISDN phone lines and run at 384 kBs. This ensures that both parties have good clear audio, there is no delay and the picture is sharp.
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Q. Do you have technicians available to help us with the set up of our equipment?
A. Yes we do. Our
technicians are available to help you set up either your equipment or ours. We can stay for the duration of your event if you require or by the hour. We can also assist in all of the planning and requirement needs of your conference.
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Q. What if the equipment breaks down during our event?
A. Call us and we will try and talk you through the problem over the phone. Otherwise we will send one of our technicians immediately to your event and either fix the problem or replace the equipment with minimal disruption to your event.
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Q. What hours are you available?
A. We are able to work 24 hours a day, 7 days a week. You tell us where and when you need us to be and we will be there to assist you.
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Q. Do you just hire equipment or can I purchase
from you?
A. Of course, we don't hold any stock at our office but we can
give you a free quote for any of your requirements.
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Q. Are you able to install our equipment at our
establishment?
A. Yes, just let us know what it is you need installing and we
will give you a free quote.
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Q. If I have some equipment breakdown are you
able to come out and repair it?
A. If we can't fix the problem ourselves, we will organise for
a service agent who can.
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Q. Can you do an upgrade to our existing
equipment?
A. We sure can, NCE would love you to have the latest
technology so you can get the best out of your equipment.
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Q. Why should I choose a security company that
is an ASIAL member?
A. ASIAL is the spokesperson and self-regulatory body of the
security industry and its membership requirements inherently involve a high
level of business ethics, standards and industrial award compliance. The
benefits of selecting an ASIAL member as your security provider are that
they can provide you with peace of mind in knowing that the level of
electronic security they deliver meets industry standards and code of
ethics.
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Q. What kind of security techniques does NCE
provide?
A. NCE in general provides various kinds of security services
using different
alarms systems,
security systems and
security cameras,
thus providing security solutions to sectors like commercial, government,
industrial, residential and retail to name a few.
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Q. Where can you install audio visual equipment?
A. NCE's primary market is installations, sales and service of
audio visual products for meeting rooms, board rooms, classrooms and
training rooms. We also undertake installation of more sophisticated AV
Integration projects and support architects and builders with their AV needs
for construction and fit-out.
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Q. What supplier do you use for your security
installations?
A. NCE are a nominated installer for NESS.
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Q. What is an audio custom installation?
A. Choosing and installing a high quality sound system is the
foundation for any custom installation. The major benefit of the custom
installation archive is the ability to distribute the music to multiple
locations simultaneously so that each member of the family can listen to a
different track, or watch a film, in a different room at the same time.
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Q. What is a visual custom installation?
A. With the advent of high-quality recording in the form of DVD
and high-definition sources, choosing the right custom installation is
critical to your viewing pleasure. Recent times have seen the prices of
plasma screens drop, the size of LCD screens increase, and the development
of high-definition projectors. If you want a true home cinema room than a
DLP or LCD front projection unit is the best option as they give by far the
most cinematic image available and provide a real cinema feel.
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Q. I need more TV's for my hotel, do you sell
and install?
A. Here at NCE we can give you a quote to design, purchase,
install & mount your TV's exactly where you require them all within your
budget.
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Q. The in-house audio in the pub isn't working -
can you repair our system?
A. Call NCE and we will try and talk you through the problem
over the phone. Otherwise we will send one of our technicians immediately to
you event and fix the problem.
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Q. My cameras are not clear and some do not work
what do I do?
A. Call NCE and we will send one of our technicians out to
service your cameras and will offer you an obligation free quote to repair
or replace your system. In return we will give you some complimentary NCE
security stickers to display at your venue.
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Q. How do I record number plates on cars at my
garage in case they don't pay?
A. We can come out to your garage and install an ANPR (Automatic
Number Plate Recognition) system which can take photos of number plates
and the drivers so they can be traced.
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Q. Can you supply & install a paging &
evacuation system in our nursing home?
A. Call NCE and we will send one of our technicians out to
offer you an obligation free quote to supply and install a new system. In
return we will give you some complimentary NCE security stickers to display
at your venue.
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VIEW OUR RANGE
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- Televisions
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- Video Conferencing
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- Structured Cabling
- Installation
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